How Do I Completely Close My App?

To completely close the app:

  1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
  2. Swipe right or left to find the app that you want to close.
  3. Swipe up on the app's preview to close the app.

Watch the video below to learn how to force quit an app:

This can help clear out any cache or system junk that may be affecting the feature. Please let us know if this doesn't help.

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